Home / Work / The Flights Club

A points-travel company's twelve years of founder expertise, turned into one brain the whole team can ask

Client
The Flights Club
Industry
Travel
Practice
Revenue Operations
$600K+pipeline surfaced from call recordings
<3 minresponse time (from 14 hrs)

The situation

What they were up against.

Has booked over 1 billion points into Business Class for 6,000+ customers, with every pricing rule, transfer rule and program change locked in one founder's head.

What we built

What changed.

The audit surfaced over $600,000 of pipeline sitting in call recordings that never reached the CRM, and cut lead response time from 14 hours to under 3 minutes.

“We needed flight data, content, and client intelligence to run in one place without a full engineering team. Altari built the infrastructure in three weeks. It now runs 24/7 without us touching it.”

Steve H.Founder, The Flights Club

Want this in your business?

It starts with a two-week Diagnostic. We map the process, value it from your own numbers and scope the build.

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